No returns or exchanges on underwear, hosiery or items that stick to the body. Full refund returns will be granted for products returned within 7 days of delivery. Exchanges or store credit will be granted within 30 days of delivery. Exchanges must be received back to the store within 30 days of the delivery date. All sales are final after 30 days. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship anywhere in the US. Any order over $35 gets free shipping. Any order under $35 will be charged a $10 flat rate fee.